Communication Skills

Course Description

The course introduces concepts and theories in communication skills. Further, it develops students’ basic communication skills in daily life

Course Aims

By the end of this course, students should be able to:

• Mastering the concept of communication skills, theories, dimensions and its role in the individuals’ success on personal as well as social and practical levels.
•  Acquiring necessary skills for effective communication in their surroundings.
• Applying communicative skills successfully in various life situations.
•  Developing non-verbal communication skills.
•  Introducing students to methods of reading and acquisition of skills.
•  Providing students with skills and abilities that enable them to listen to speakers well.

Course Contents:

• Definition of verbal communication and its determinants.
•  Speaking and conversational skills.
• Elements of communication. Factors affecting the communication process.
• Self-concept -Ways of communicating with oneself.
• Written verbal communication skills - types of writing - writing skills - writing skills using a computer - e-mail writing skills. Speech skills.
•  A practical model of giving a speech.
• The definition of non-verbal communication. The determinants of non-verbal communication.
• The importance of non-verbal communication and its tools.
• The concept of dialogue and its types.
• Interviewee Skills. Work environment communication.
•  Presentation skills, writing CV, recommendation letters.
• Interviews

Course ID: MGMT205